Purchase terms for UAE members

Last updated: 24 October 2026

1. Seller

Premium membership and other Sugarfar services are purchased from:

Disp
Lyngbyvej 83A, 2100 Copenhagen Ø
CVR no.: 38507508
Email: support@sugarfar.com

2. Payment

Our payment provider processes transactions. Sugarfar does not receive or store your card details; you enter them directly in the provider's payment form.

On your bank statement, the payment will appear as "DISP".

Before confirming a purchase, check the options available in the payment form:

  • Supported credit or debit cards
  • Digital wallets, if offered for that transaction

3. Subscription and automatic renewal

When buying Premium with automatic renewal, you authorise recurring payments for your chosen period. This means:

  • The subscription renews at the end of the selected period unless you turn off automatic renewal beforehand
  • Payment may be processed 2 hours before expiry. Turn off renewal in advance if you do not wish to continue
  • The new expiry date appears in your account
  • Check the status under My Profile → My Account → Manage Premium

As a buyer of Premium you may receive emails from us about Premium and similar Sugarfar features, and you can refuse them free of charge at checkout and in every email.

4. Cancellation

You can turn off automatic renewal from your account:

  • Go to My Account → Manage Premium, turn off the "Auto-renewal" switch and tap "Confirm"
  • You keep Premium until the end of the period you have paid for
  • The subscription does not renew after you turn off this option
  • Do this at least 2 hours before expiry, before the next renewal may be processed

5. Consumer rights

Your purchase is subject to applicable consumer rights, including any withdrawal or refund rights that apply.

Premium access may start after you confirm a purchase. Activating or using the service does not exclude mandatory rights under applicable law.

To request withdrawal or a refund, write to support@sugarfar.com with your username, purchase date and request details. Requests are handled according to applicable consumer law.

You can also turn off automatic renewal to avoid future periods, as described in section 4.

Premium as a gift: When you give Premium to another member and pay by card, the gift is delivered to the recipient immediately. If, before paying, you have expressly agreed to this and acknowledged that your right of withdrawal lapses once the gift has been given, you cannot withdraw from the purchase.

6. SugarCoins

SugarCoins are digital content credited to your account as soon as the payment is completed. You can use them for gifts and extra features on Sugarfar.

By completing the purchase you expressly consent to immediate delivery and acknowledge that your right of withdrawal thereby lapses. Purchased SugarCoins are not refundable and cannot be exchanged for money.

Unused SugarCoins stay with your profile. If you delete your profile, they lapse.

7. Prices

Prices for Dubai and the UAE are shown in euros (€). The amount charged by Sugarfar and the purchase conditions are displayed before you confirm.

We reserve the right to change prices. Price changes do not affect existing active subscriptions; they apply when you cancel and take out a new subscription.

8. Cards and failed renewals

If your payment cannot be processed (for example insufficient funds), your Premium ends at the end of the paid period. Where your bank allows it, we may retry the payment up to twice within 30 days and your Premium resumes when a retry succeeds. You can stop this at any time by turning off automatic renewal or by writing to support@sugarfar.com. You can also subscribe again at any time with a different payment card.

If you wish to change your payment card, you must first cancel your existing subscription or let it expire, and then create a new subscription with the new card.

9. Invoices

Find your invoices under My Profile → My Account → Manage Premium → Invoices. Contact support if you need help with a receipt.

10. Data security

Personal data is handled according to the privacy policy. Connections to the site use HTTPS encryption. The payment provider processes card details; Sugarfar does not store them.

11. Liability and limitations

Sugarfar facilitates contact between people. Responsibility for use of the platform is determined by these terms and applicable law, particularly regarding:

  • Messages and interactions between members
  • Service interruptions, maintenance and force majeure
  • Actions taken by other people on the platform

We work to provide a stable and secure service and compensate for documented errors attributable to us. This does not limit mandatory consumer rights.

12. Governing law and disputes

These purchase terms are governed by Danish law without excluding mandatory rights or complaint procedures available under the consumer law applicable in your country of residence.

13. Contact

Send questions about these purchase terms to:

Disp
Email: support@sugarfar.com
Lyngbyvej 83A, 2100 Copenhagen Ø
CVR: 38507508

Payment issues and chargebacks

If you notice a problem such as a duplicate charge, you can write to support@sugarfar.com so we can review it. A payment dispute may lead to a temporary account restriction while it is resolved. This does not limit your right to contact your bank, request withdrawal or exercise other applicable consumer rights.