Terms of Service | Sugarfar

At Sugarfar, we strive to create a safe environment for our Australian members, and our users should have no doubt that they are in good hands with us. Our focus is to ensure that all users have a safe and respectful experience, in line with the Australian Consumer Law (ACL) and broader Australian community standards. We encourage all our users to report any offensive, harassing, or inappropriate content intended to demean other users or that otherwise violates these terms. All reports are reviewed by our support team.

Terms for profiles

To create a profile on Sugarfar, you must be at least 18 years old (the age of majority across all Australian states and territories).
When you create a profile and share content on Sugarfar, you grant us a non-exclusive, royalty-free, worldwide licence to display your profile to other users on Sugarfar, including via email and on the site.
You may not offer the recipient any form of services in exchange for money, including sex. Disclaimer: Sugarfar is NOT an escort service. Our platform will in no way support or facilitate escort services, sex-work advertising contrary to applicable state law, or any conduct that breaches the Criminal Code Act 1995 (Cth) or state criminal codes (including human trafficking, slavery and sexual servitude offences).
You may not use Sugarfar if you are a registrable offender under the Australian National Child Offender Register (ANCOR) or any state sex offender register, or are otherwise prohibited from using internet-based services as a condition of a court order.
You may not share your own or others' email address, Snapchat, Facebook, Skype, phone number or any other form of contact information in your profile text.
You may not link to other websites from your profile or otherwise direct visitors to your own or others' websites.
It is illegal under the Criminal Code Act 1995 (Cth) and state law to enter a false or another person's email address, phone number or other personal information for purposes of impersonation, fraud or identity theft.
By providing your email address, you consent to receive commercial electronic messages from us. Each newsletter contains a functional unsubscribe facility, as required by the Spam Act 2003 (Cth). Consent will be honoured for the express, inferred or deemed period required by that Act.
As a registered user you have rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles. You may request access to and correction of your personal information at any time. If you no longer wish us to process your personal information, please refrain from using Sugarfar.
By uploading images, you acknowledge that Sugarfar has the right to modify the material and to reject or delete the material at its discretion.
Profiles whose primary purpose is the sale of videos, photos, webcam shows, phone calls or similar, and which are of the nature of actual prostitution, will be deleted/blocked without notice.

Terms for profile photos

The photo must be of yourself.
The photo must not contain logos, links or references to other websites.
The photo must not contain contact information.
The photo must not contain offensive, hateful, violent, threatening or illegal activity. This includes content that would be classified RC (Refused Classification) or X 18+ under the National Classification Scheme, or that contravenes the Online Safety Act 2021 (Cth).
The photo must not be strongly erotic or pornographic — breasts and genitals must be covered.
The photo must be recent, and you must own the copyright in accordance with the Copyright Act 1968 (Cth).
The photo must not contain wasted space and must be correctly oriented.

Terms for profile content

Including profile texts, sending messages and profile names:

Profile text must not contain contact information (including social networks, phone numbers or any other forms of communication tools).
You may not offer money for sexual services. Activities suspected of involving escort services, human trafficking, slavery or sexual servitude (Divisions 270 and 271 of the Criminal Code Act 1995 (Cth)) will result in immediate closure of the profile without warning and may be reported to the Australian Federal Police or the Australian Border Force. The AFP can be contacted on 131 AFP (131 237). This includes all profile content (profile text, profile name and photos).
You may not write content intended to express derogatory or discriminatory opinions about a recipient based on attributes protected by the Sex Discrimination Act 1984, the Racial Discrimination Act 1975, the Disability Discrimination Act 1992 or the Age Discrimination Act 2004.
Profile names must not contain contact information, including email addresses, references to social media or website addresses.
The profile name must be decent and must not be of a grossly vulgar or offensive nature.
Profile text must not contain derogatory or racist remarks about other people or groups.
Sugarfar may at any time, without notice, delete posts or profiles if one or more of the above conditions are not met. We have the right to review a profile's content and personal messages if the profile is reported or if there is a reasonable suspicion that the profile violates the guidelines or applicable Australian law. All content will remain confidential except where disclosure is required by valid legal process (such as a notice issued under the Telecommunications (Interception and Access) Act 1979 or a search warrant).

Important warnings

We advise all users against giving money, bank transfers or gift cards to people they do not know personally. Such requests are most often "romance scams" intended to defraud users; Scamwatch (operated by the Australian Competition and Consumer Commission, ACCC) consistently reports tens of millions of dollars in annual losses from dating-and-romance scams.

We advise all users against sharing sensitive personal information, including Tax File Numbers (TFN), driver's licence or passport numbers, BSB and account numbers, or home addresses.

Sugarfar is established as a communication platform between users. We are an intermediary and not the publisher of content sent between users. If you have had a negative experience, you are welcome to contact us. We will investigate and, if appropriate, exercise the powers available to us under these terms. If the experience involved seriously harmful online content, you may also contact the eSafety Commissioner at esafety.gov.au.

We encourage everyone to report profiles via the report button for any violations of the above terms. In cases of doubt regarding the interpretation of these terms, Sugarfar makes the final decision.

These terms are governed by Danish law (because Disp I/S is registered in Denmark), without prejudice to the consumer guarantees and other non-excludable rights you have as a consumer under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)). Nothing in these terms excludes, restricts or modifies any consumer guarantee that cannot be excluded. In the event of a violation of Australian criminal law, we may report the matter to law enforcement, including IP addresses used for login/registration and any other relevant information.