Terms of Service

Sugarfar Terms of Service for Canadian Members

At Sugarfar, we strive to create a safe environment for our Canadian members, and our users should have no doubt that they are in good hands with us. Our focus is to ensure that all users have a safe and respectful experience, in line with applicable Canadian consumer protection legislation. We encourage all our users to report any offensive, harassing, or inappropriate content intended to demean other users or that otherwise violates these terms. All reports are reviewed by our support team.

Terms for profiles

  • To create a profile on Sugarfar, you must be at least 18 years old. Where the age of majority in your province or territory is higher (19 in BC, NB, NL, NS, NT, NU, YT), you must also meet that local requirement.
  • When you create a profile and share content on Sugarfar, you grant us a non-exclusive, royalty-free licence to display your profile to other users on Sugarfar, including via email and on the site.
  • You may not offer the recipient any form of services in exchange for money, including sex. Disclaimer: Sugarfar is NOT an escort service. Our platform will in no way support or facilitate escort services or activities that constitute purchasing or advertising sexual services contrary to the Canadian Criminal Code (sections 286.1–286.4) or human trafficking offences (sections 279.01–279.03). Users who attempt to exploit Sugarfar for such purposes will be investigated, banned and, where appropriate, reported to the Royal Canadian Mounted Police or local police of jurisdiction.
  • You may not use Sugarfar if you have been convicted of a sexual offence under the Canadian Criminal Code or are subject to a prohibition order or registration under the Sex Offender Information Registration Act (SOIRA).
  • You may not share your own or others' email address, Snapchat, Facebook, Skype, phone number or any other form of contact information in your profile text.
  • You may not link to other websites from your profile or otherwise direct visitors to your own or others' websites.
  • It is illegal under federal and provincial law to enter a false or another person's email address, phone number or other personal information for purposes of impersonation or fraud.
  • By providing your email address, you provide your express consent to receive commercial electronic messages from us, in compliance with Canada's Anti-Spam Legislation (CASL). Each newsletter contains an unsubscribe mechanism that we will honour within 10 business days, as required by CASL.
  • As a registered user you have rights under PIPEDA and provincial privacy legislation. You may request access, correction or deletion of your personal information at any time. If you no longer wish us to process your personal information, please refrain from using Sugarfar.
  • By uploading images, you acknowledge that Sugarfar has the right to modify the material and to reject or delete the material at its discretion.
  • Profiles whose primary purpose is the sale of videos, photos, webcam shows, phone calls or similar, and which are of the nature of actual prostitution, will be deleted/blocked without notice.

Terms for profile photos

  • The photo must be of yourself.
  • The photo must not contain logos, links or references to other websites.
  • The photo must not contain contact information.
  • The photo must not contain offensive, hateful, violent, threatening or illegal activity, including content that promotes hatred against an identifiable group contrary to section 319 of the Criminal Code.
  • The photo must not be strongly erotic or pornographic — breasts and genitals must be covered.
  • The photo must be recent, and you must own the copyright in accordance with the Canadian Copyright Act.
  • The photo must not contain wasted space and must be correctly oriented.

Terms for profile content

Including profile texts, sending messages and profile names:

  • Profile text must not contain contact information (including social networks, phone numbers or any other forms of communication tools).
  • You may not offer money for sexual services. Activities suspected of involving escort services, human trafficking or activities prohibited by sections 286.1 or 279.01 of the Criminal Code will result in immediate closure of the profile without warning and may be reported to law enforcement. The Canadian Human Trafficking Hotline (1-833-900-1010) is available to anyone with information about suspected trafficking. This includes all profile content (profile text, profile name and photos).
  • You may not write content intended to express derogatory or discriminatory opinions about a recipient based on grounds protected under the Canadian Human Rights Act or provincial human rights codes (race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity, marital status or disability).
  • Profile names must not contain contact information, including email addresses, references to social media or website addresses.
  • The profile name must be decent and must not be of a grossly vulgar or offensive nature.
  • Profile text must not contain derogatory or racist remarks about other people or groups.
  • Sugarfar may at any time, without notice, delete posts or profiles if one or more of the above conditions are not met. We have the right to review a profile's content and personal messages if the profile is reported or if there is a reasonable suspicion that the profile violates the guidelines or applicable Canadian law. All content will remain confidential except where disclosure is required by valid legal process (such as a warrant, subpoena or production order).

Important warnings

We advise all users against sending money, e-Transfers or gift cards to people they do not know personally. Such requests are most often "romance scams" intended to defraud users; the Canadian Anti-Fraud Centre reports that romance scams are among the costliest frauds in Canada, with millions of dollars in annual losses.

We advise all users against sharing sensitive personal information, including Social Insurance Numbers (SIN), driver's licence numbers, banking information or home addresses.

Sugarfar is established as a communication platform between users. We are an intermediary and not the publisher of content sent between users. If you have had a negative experience, you are welcome to contact us. We will investigate and, if appropriate, exercise the powers available to us under these terms.

We encourage everyone to report profiles via the report button for any violations of the above terms. In cases of doubt regarding the interpretation of these terms, Sugarfar makes the final decision.

These terms are governed by Danish law (because Disp I/S is registered in Denmark), without prejudice to any non-waivable rights you may have under federal or provincial Canadian consumer protection legislation. To the extent permitted by applicable Quebec law (including the Consumer Protection Act, R.S.Q., c. P-40.1), Quebec consumers may enforce non-waivable Quebec consumer rights regardless of any choice-of-law clause. In the event of a violation of Canadian criminal law, we may report the matter to law enforcement, including IP addresses used for login/registration and any other relevant information.