Subscription Terms

Your right to cancel. You, the buyer, may cancel this agreement, without any penalty or obligation, at any time prior to midnight of the original contract seller's third business day following the date of this contract, excluding Sundays and holidays. To cancel this agreement, mail or deliver a signed and dated notice, or send a telegram which states that you, the buyer, are canceling this agreement, or words of similar effect. This notice shall be sent to: Disp (operator of Sugarfar), Lyngbyvej 83A, 2100 Copenhagen Ø, Denmark. You may also cancel by email to support@sugarfar.com.

1. Seller

Purchase of Premium membership and other services on Sugarfar.com is made from:

Disp
Lyngbyvej 83A, 2100 Copenhagen Ø, Denmark
CVR no.: 38507508
Email: support@sugarfar.com

Disp is a Danish-registered partnership selling digital subscription services to U.S. consumers on a cross-border basis. Although Danish law primarily applies to the contract, your non-waivable rights as a U.S. consumer under the FTC Act and applicable state consumer protection laws (including, where applicable, California's Automatic Renewal Law and the federal Restore Online Shoppers' Confidence Act, ROSCA) are preserved.

2. Payment

All payments are processed securely by a PCI DSS certified payment provider. Sugarfar never has access to your card details - they are handled exclusively by the payment provider and are never stored on our servers.

On your bank or card statement, the payment will appear as "DISP".

We accept the following payment methods commonly used in the United States:

• Visa and Mastercard (credit and debit cards)
• Apple Pay and Google Pay (where supported)

3. Subscription and automatic renewal

When purchasing a Premium membership, you enter into a recurring subscription agreement. In line with ROSCA and state automatic-renewal laws (including California Business and Professions Code §17602 and similar laws in New York, Illinois and Oregon):

• Your subscription is automatically renewed upon expiry of the selected period
• Renewal takes place 2 hours before expiry - therefore cancel in good time if you do not wish to renew
• The price, the renewal period and the renewal price are shown next to the buy button before you pay, and there is no minimum term
• You can view your subscription status, renewal date and price at any time under My Account → Manage Premium

As a buyer of Premium, you may receive emails from us about Premium and similar Sugarfar features, and you can opt out of them free of charge at checkout and in every email.

4. Cancellation

You can cancel your subscription at any time using a simple online mechanism, as required by federal and state law:

• Go to My Account → Manage Premium, turn off the "Auto-renewal" toggle and tap "Turn off auto-renewal"
• The cancellation takes effect at the end of your current billing period. You retain access to Premium until then
• No further payments will be charged after cancellation
• Cancellation must be made at least 2 hours before your next renewal date to avoid automatic renewal
• You do not need to call, email or chat with a representative to cancel - turning off auto-renewal in the app is sufficient

5. Cancellation, withdrawal and refunds

U.S. buyers: 3 business days, full refund. As stated at the top of these terms, you may cancel a purchase before midnight of the third business day after the purchase date (Sundays and holidays excluded). Email support@sugarfar.com with your username and the purchase date; any wording that shows you no longer wish to be bound is enough. We refund everything you paid to your original payment method within 10 days of receiving your notice. Your Premium access ends when the refund is issued. This right applies to buyers anywhere in the United States.

After the first 3 business days. As a goodwill matter, we also offer a withdrawal right modeled on Danish/EU consumer law. You have a 14-day right of withdrawal from the date of purchase. By completing the purchase, you agree that your Premium access is delivered immediately. If you withdraw after you have started using the access, we refund the amount paid less a proportionate share for the period you had access up until you notified us of the withdrawal.

To exercise this right, send us an unequivocal notice at support@sugarfar.com within 14 days of the purchase - please include your username and the purchase date. We will issue the refund to the original payment method no later than 14 days after receiving your notice.

You can also always cancel your subscription so that it does not renew (see section 4). Beyond the withdrawal window, refunds are issued at our discretion in cases of duplicate charges, technical failure or billing error.

Death or disability. If by reason of death or disability you are unable to receive all services you have paid for, you and your estate may elect to be relieved of the obligation to make payments for services other than those received before death or the onset of disability. If you have prepaid any amount for services, the part of the prepaid amount allocable to services you have not received will be promptly refunded to you or your representative. "Disability" means a condition which precludes you from physically using the services during the term of disability, verified in writing by a physician designated and paid by you; the physician's written verification must be presented to us. If the physician determines that the disability will last less than six months, we may instead extend your subscription by six months at no additional charge.

Premium as a gift: When you give Premium to another member and pay by card, the gift is delivered to the recipient immediately. If, before paying, you have expressly agreed to this and acknowledged that your right of withdrawal lapses once the gift has been given, you cannot withdraw from the purchase.

6. SugarCoins

SugarCoins are digital content credited to your account as soon as the payment is completed. You can use them for gifts and extra features on Sugarfar.

By completing the purchase you expressly consent to immediate delivery and acknowledge that your right of withdrawal thereby lapses. Purchased SugarCoins are not refundable and cannot be exchanged for money.

Unused SugarCoins stay with your profile. If you delete your profile, they lapse.

U.S. buyers: the 3-business-day cancellation right described in section 5 also applies to a SugarCoins purchase, as long as none of the coins have been used. Once any of the coins have been used, the purchase is final.

7. Prices and taxes

Prices are set and charged in euros (EUR, €). Where an approximate U.S. dollar amount is shown in brackets, it is for guidance only: your card issuer converts the charge at its own exchange rate and may add a foreign transaction fee. The current prices are always shown on the page before you complete a purchase.

We do not currently add U.S. sales tax: the price shown in euros is the full amount charged.

We reserve the right to change prices. Price changes will not affect existing, active subscriptions and apply only upon the next renewal after cancellation and re-subscription.

8. Card renewal and failed payments

If your payment cannot be processed (for example insufficient funds), your Premium ends at the end of the paid period. Where your bank allows it, we may retry the payment up to twice within 30 days and your Premium resumes when a retry succeeds. You can stop this at any time by turning off automatic renewal or by writing to support@sugarfar.com. You can also subscribe again at any time with a different payment card.

If you wish to change your payment card, you must first cancel your existing subscription or let it expire, and then create a new subscription with the new card.

9. Receipt

A receipt for your purchase, in euros (EUR), can be found under My Account → Manage Premium, and we also send it to the email address associated with your account.

10. Data security

All information on Sugarfar is treated confidentially and in accordance with our privacy policy. All communication between your browser and our servers takes place via HTTPS encryption. Payment details are handled exclusively by our payment provider and are never stored on our servers.

11. Liability and limitations

Sugarfar is a communication platform that facilitates contact between users. Subject to your non-waivable consumer rights under U.S. federal and state law, we are not responsible for:

• The content of messages and interactions between users (consistent with Section 230 of the Communications Decency Act)
• Loss arising from downtime, maintenance or force majeure
• Actions taken by other users on the platform

To the maximum extent permitted by applicable law, our aggregate liability is limited to the amounts you have paid us in the twelve months preceding the claim. Some U.S. states do not allow limitation of certain damages, so this limitation may not apply to you.

12. Governing law and dispute resolution

These terms of sale are governed by Danish law without regard to conflict-of-laws principles, except where mandatory U.S. federal or state consumer protection law provides greater protection. Disputes shall be resolved by direct negotiation in good faith.

If you cannot resolve a dispute with us, U.S. consumers may file a complaint with the Federal Trade Commission at reportfraud.ftc.gov or your State Attorney General's office for consumer protection.

13. Contact

Questions about these terms of sale can be directed to:

Disp
Email: support@sugarfar.com
Lyngbyvej 83A, 2100 Copenhagen Ø, Denmark
CVR: 38507508

Payment issues and chargebacks

If you experience a problem with a payment (for example a duplicate charge), please contact us at support@sugarfar.com before contacting your bank - we resolve issues quickly, and documented errors are always refunded. If a payment dispute (chargeback) is filed against a charge that was made correctly under these terms, we reserve the right to suspend or close the associated account while the matter is resolved. This does not affect your right of withdrawal or any other rights you have under applicable consumer law.