Subscription Terms

1. Seller

Purchase of Premium membership and other services on Sugarfar.com is made from:

Disp
Maglebjergvej 6, 2800 Kongens Lyngby, Denmark
CVR no.: 38507508
Email: support@sugarfar.com

Disp is a Danish-registered partnership selling digital subscription services to U.S. consumers on a cross-border basis. Although Danish law primarily applies to the contract, your non-waivable rights as a U.S. consumer under the FTC Act and applicable state consumer protection laws (including, where applicable, California's Automatic Renewal Law and the federal Restore Online Shoppers' Confidence Act, ROSCA) are preserved.

2. Payment

All payments are processed securely by a PCI DSS certified payment provider. Sugarfar never has access to your card details — they are handled exclusively by the payment provider and are never stored on our servers.

On your bank or card statement, the payment will appear as "Disp" — the company behind Sugarfar.

We accept the following payment methods commonly used in the United States:

• Visa, Mastercard, American Express and Discover (credit and debit cards)
• Apple Pay and Google Pay (where supported)

3. Subscription and automatic renewal

When purchasing a Premium membership, you enter into a recurring subscription agreement. In compliance with ROSCA and state automatic-renewal laws (including California Business and Professions Code §17602 and similar laws in New York, Illinois and Oregon):

• Your subscription is automatically renewed upon expiry of the selected period
• Renewal takes place 2 hours before expiry — therefore cancel in good time if you do not wish to renew
• The renewal price, frequency, and minimum term are clearly disclosed before purchase
• You can view your subscription status, renewal date and price at any time under My Account → Membership

4. Cancellation

You can cancel your subscription at any time using a simple online mechanism, as required by federal and state law:

• Go to My Account → Membership and click "Cancel subscription"
• The cancellation takes effect at the end of your current billing period — you retain access to Premium until then
• No further payments will be charged after cancellation
• Cancellation must be made at least 2 hours before your next renewal date to avoid automatic renewal
• You do not need to call, email or chat with a representative to cancel — the in-app cancel button is sufficient

5. Right of withdrawal / refunds

U.S. federal law does not generally provide a 14-day cooling-off period for online digital subscriptions. As a goodwill matter, we offer a withdrawal right modeled on Danish/EU consumer law:

You have a 14-day right of withdrawal from the date of purchase. By completing the purchase, you agree that your Premium access is delivered immediately. If you withdraw after you have started using the access, we refund the amount paid less a proportionate share for the period you had access up until you notified us of the withdrawal.

To exercise this right, send us an unequivocal notice at support@sugarfar.com within 14 days of the purchase — please include your username and the purchase date. We will issue the refund to the original payment method no later than 14 days after receiving your notice.

You can also always cancel your subscription so that it does not renew (see section 4). Beyond the withdrawal window, refunds are issued at our discretion in cases of duplicate charges, technical failure or billing error.

6. Prices and taxes

Prices for U.S. customers are displayed in U.S. dollars (USD, $). The current prices are always shown on the page before you complete a purchase.

U.S. sales tax may apply to digital subscriptions depending on your billing state (rates and tax treatment vary by state — for example, some states tax digital goods, others do not). Any applicable tax is calculated by our payment provider at checkout and added to the displayed price. We do not collect federal sales tax (the U.S. has no national VAT/GST).

We reserve the right to change prices. Price changes will not affect existing, active subscriptions and apply only upon the next renewal after cancellation and re-subscription.

7. Card renewal and failed payments

If your payment cannot be processed (e.g., due to an expired card or insufficient funds), this is treated as a cancellation:

• Your Premium membership remains active for the remainder of the paid period
• After that, your account will be downgraded to the free tier
• You can subscribe again at any time with a different payment card

If you wish to change your payment card, you must first cancel your existing subscription or let it expire, and then create a new subscription with the new card.

8. Receipt

A receipt for your purchase, with USD pricing and any applicable U.S. sales tax, can be found under My Account → Membership. You will also receive a receipt from our payment provider at the email address associated with your account.

9. Data security

All information on Sugarfar is treated confidentially and in accordance with our privacy policy. All communication between your browser and our servers takes place via HTTPS encryption. Payment details are handled exclusively by our payment provider and are never stored on our servers.

10. Liability and limitations

Sugarfar is a communication platform that facilitates contact between users. Subject to your non-waivable consumer rights under U.S. federal and state law, we are not responsible for:

• The content of messages and interactions between users (consistent with Section 230 of the Communications Decency Act)
• Loss arising from downtime, maintenance or force majeure
• Actions taken by other users on the platform

To the maximum extent permitted by applicable law, our aggregate liability is limited to the amounts you have paid us in the twelve months preceding the claim. Some U.S. states do not allow limitation of certain damages, so this limitation may not apply to you.

11. Governing law and dispute resolution

These terms of sale are governed by Danish law without regard to conflict-of-laws principles, except where mandatory U.S. federal or state consumer protection law provides greater protection. Disputes shall be resolved by direct negotiation in good faith.

If you cannot resolve a dispute with us, U.S. consumers may file a complaint with the Federal Trade Commission at reportfraud.ftc.gov or your State Attorney General's office for consumer protection.

12. Contact

Questions about these terms of sale can be directed to:

Disp
Email: support@sugarfar.com
Maglebjergvej 6, 2800 Kongens Lyngby, Denmark
CVR: 38507508

Payment issues and chargebacks

If you experience a problem with a payment (for example a duplicate charge), please contact us at support@sugarfar.com before contacting your bank — we resolve issues quickly, and documented errors are always refunded. If a payment dispute (chargeback) is filed against a charge that was made correctly under these terms, we reserve the right to suspend or close the associated account while the matter is resolved. This does not affect your right of withdrawal or any other rights you have under applicable consumer law.